Current Trade Statistics

At State Water we are always looking to improve our level of service to you.

Our vision is to be recognised by our customers, shareholders and other stakeholders as the best value for money water utility in Australia.

That is why we are providing you with a monthly report that shows our trade processing performance against the Service Standards set by the Commonwealth.

The standard states that:

  • 90% of interstate allocation trades to and from Victoria to be processed within 10 days
  • 90% of interstate allocaiton trades to and from South Australia to be processed within 20 days
  • 90% of intrastate allocation trades to be processed within 5 days

The tables below shows State Water’s year to date achievements against these standards:

Year to date performance - June 2010

Allocation trade processing times Last Month Year to Date
Interstate trade, to/from Victoria (VIC) - % of trades processed within 10 business days 96.3% 87.2%
Number of Interstate trades, to/from Vic 321 1510
Interstate trade to/from South Australia (SA) - % of trades processed within 20 business days 96.7% 91%
Number of Interstate trades, to/from SA 30 490
Intrastate trade - % of trades processed within 5 business days 98.7% 92.8%
Number of Intrastate trades 462 2916

 

A breakdown of State Water's monthly performance can be found here.