Customer Service Committees

State Water has established valley-based Customer Service Committees to provide a forum for customer consultation on water delivery strategies, asset management priorities and pricing strategies.

Customer Service Committees play an important role in assisting State Water determine levels of service for water users within individual valleys.

Since their introduction in 1999, Customer Service Committees have been an effective forum for developing operational improvements, setting asset management priorities, communicating customer service changes and driving business efficiencies in each valley.

When developing projects, policies and priorities for State Water, committee representatives ensure the interests of all water users are considered. Customer Service Committee members and State Water exchange information so that a positive, constructive and efficient service provider-customer relationship is maintained.

Customer Service Committee information sheet
Customer Service Committee Terms of Reference 2008-2012

There are nine valley-based customer service committees (CSC). If you would like to contact your Customer Service Committee simply select your CSC and send them an email.

Customer Service Committees

Border Rivers  Chair: Brett Corish	Coastal Chair: Arthur Burns	Fish River Customer Council Chair: Peter Gray
Gwydir Valley Chair: Harvey Gaynor	Lachlan Valley Chair: Dennis Moxey	Macquarie Cudgegong Chair: Michael Bennett
Murray and Lower Darling Chair: Col Thomson	Murrumbidgee Chair: Rel Heckendorf	Namoi Peel Chair: David Phelps